Internal Communication with SMS
e-txt SMS software is perfect for improving internal communication. If you have employees that are frequently out of the office or working at different branches then you can reach them quickly by sending an SMS text message.
Even if the employee is on the road, or in a meeting, the SMS text alert is delivered discretely to their phone and able to be viewed at a convenient time. Although many of today’s modern mobile phones have email capabilities, not all companies use these systems, and there is no guarantee that the email will reach the contact.
SMS business communications will always reach the recipient even if they are out of range. This is due to the way mobile networks operate. If the handset is out of range and then re-establishes signal, the network operator will continually try to deliver the SMS text message until it knows it has arrived at the handset. This is not always the case with email to mobile systems.
Using e-txt SMS software makes it easy and effective for companies to contact their staff, a specific department or employee via SMS, perhaps to:
- Confirm days, times and venues of meetings.
- To inform employees of targets and key performance indicators.
- Requesting that employees out of the office contact the company when possible.
- To confirm requests, delivery reports, etc.
- To inform colleagues of any critical issues that have arisen and need addressing.
- To send alerts such as pay day notifications, holiday announcements, company events, etc.